Privacy Policy

Effective Date: 09/12/2025
Last Updated: 09/18/2025

The Luxe Loop LLC (“The Luxe Loop,” “TLL,” “we,” “our,” or “us”) values your trust and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website (theluxeloop.co), engage with us on social platforms, or otherwise interact with our services.

1. Information We Collect

We may collect the following categories of information:

• Personal Information You Provide: Name, email address, phone number, shipping/billing address, payment information, and any details you provide when creating an account, making a purchase, or submitting a consignment form.

• Transaction Information: Records of items purchased, sold, consigned, or returned.

• Communications: Copies of emails, chats, or messages with our team.

• Technical Information: IP address, browser type, device identifiers, cookies, and analytics data when you use our website.

2. How We Use Your Information

We use your information to:

• Process and fulfill purchases, consignments, and payouts.

• Authenticate and prevent fraudulent transactions (including counterfeit goods).

• Communicate with you about your orders, submissions, or account.

• Improve our website, products, and customer experience.

• Send marketing communications and promotional offers (you may opt out at any time).

• Comply with legal, accounting, and tax obligations.

3. How We Share Your Information

We may share your information with:

• Service Providers: Payment processors, shipping carriers, IT/hosting providers, analytics partners, and customer support tools.

• Consignment Partners: To process your consignment submissions and payouts.

• Legal Authorities: When required by law, regulation, or to enforce our rights.

• Business Transfers: In the event of a merger, acquisition, or sale of assets.

We do not sell your personal information.

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies to recognize your browser, personalize your experience, and measure site performance. You may disable cookies in your browser settings, but some features may not work as intended.

5. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.

• Request corrections or deletions of your personal information.

• Opt out of marketing communications at any time.

• Restrict or object to certain processing activities.

• Receive your data in a portable format (where applicable).

To exercise your rights, please contact us at [Insert Privacy Email Address].

6. Data Retention and Security

We retain personal information only as long as necessary to fulfill our business purposes and legal obligations. We use appropriate administrative, technical, and physical safeguards to protect your information, though no system can be guaranteed 100% secure.

7. Children’s Privacy

Our services are not directed to individuals under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children.

8. International Users

If you access our site from outside the United States, your information may be transferred, stored, and processed in the U.S., where privacy laws may differ.

9. California Residents (CCPA/CPRA Notice)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA/CPRA):

• Right to Know: You may request details about the categories of personal information we collect, use, or share.

• Right to Access: You may request a copy of your personal information.

• Right to Delete: You may request that we delete your personal information, subject to certain legal exceptions.

• Right to Correct: You may request corrections to inaccurate personal information.

• Right to Opt Out of Sharing: While TLL does not sell your data, you may opt out of certain tracking/sharing activities for advertising purposes.

You may exercise these rights by emailing us at  info@theluxeloop.co. We will not discriminate against you for exercising your rights.

10. European Union / EEA / UK Residents (GDPR Notice)

If you are located in the EU, EEA, or UK, we process your personal information in accordance with the General Data Protection Regulation (GDPR).

• Legal Bases for Processing: We process personal information under the following bases:

  • Performance of a contract (e.g., fulfilling orders or consignment agreements).

  • Compliance with legal obligations (e.g., tax laws).

  • Legitimate interests (e.g., preventing fraud, improving our services).

  • Consent (e.g., for marketing communications).

• Your GDPR Rights:

  • Right of Access, Rectification, and Erasure.

  • Right to Restrict or Object to Processing.

  • Right to Data Portability.

  • Right to Withdraw Consent (without affecting prior processing).

  • Right to Lodge a Complaint with your local supervisory authority.

For GDPR inquiries, TLL acts as the Data Controller.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be posted on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our practices, please contact us at:

The Luxe Loop LLC
2181 Greenwich Street
San Francisco, CA 94123
Email: info@theluxeloop.co