No. We do not work directly with any luxury brands/designers. We are an independent retailer of second-hand luxury goods that we source from clients/retailers all over the world.

Our expert team takes into account a number of factors to determine a fair and reasonable price for every item. We consider the item's specific style, popularity, color/hardware, and condition. We also take into account other factors like marketplace availability and macroeconomic trends to determine the final price.

Not yet, but we will! Stay tuned and be sure to sign up for our emails to be the first to know when we launch our exciting loyalty program.

Yes! In addition to growing our robust assortment of women's items, we are also currently working on building out our men's selection. Once we have more items across all genders, we will add additional "Women's," "Men's" and "All Genders" sections/filters throughout our website.

Send us a quick note on our Contact Page, and we'll get back to you shortly.

Yes of course! Simply request a quote here, and we'll get back to you with an estimated quote. The quote (subject to item condition) is valid for 10 calendar days, and is for informational purposes only. The final sale price may be adjusted up/down based on the actual condition of the item once it is received & inspected by TLL.

Please see our full lists of:
- Currently Accepted Items
- Currently Accepted Brands/Designers

If you'd like to inquire about consigning an item or luxury brand not listed above, please contact us and our team will get back to you.

Our goal is to charge a low, reasonable fee for selling your item(s), ranging from 15% to 25%. See the full breakdown of our consignment fees here.

In comparison, some of the other major resale sites charge up to 80% for their consignment fees. We think that's ludicrous, so we are committed to keeping our fees fair and reasonable.

After you've signed both your Consignor Agreement & Inventory Confirmation Receipt, our goal is to do everything within our power to have your item live within 15 business days. (And many items have gone live on the site much sooner than that.)

While we appreciate your love for your items, as outlined in your Consignor Agreement, by sending us your item, you are granting us the right to price your item in a way that will maximize its ability to sell, and the amount of money that you will make. TLL takes great care in calculating the sale price of your item, and our goal is to make you the most money possible for your item.

Currently no, as we are only taking on items on to sell via consignment, so our consignors will continue to own their items until they're sold to another buyer. We hope to add on outright purchasing in the future, and will let our customers know when this happens via email.

Yes! Our expert team authenticates all items we sell, and we have a 100% authenticity guarantee on all items purchased directly from The Luxe Loop. If you have any issues with your order, contact us and we'll make it right.

Both! Our goal is to give all previously-loved items, whether they were worn a lot, a little, or never at all, another life. Although all of our items are second-hand (meaning we don't work directly with any luxury brands), some are in brand new/unworn condition, and others have varying levels of wear. See our Condition Guide for details on how we rate our items.

There's a lot that goes into our Condition ratings, so we have a full Condition Guide explaining how we rate our items, and what you can expect based on an item's condition.

Yes of course! Simply write us a note here letting us know what item you're inquiring about, and what additional photos you'd like to see, and we'll be happy to send those photos to you via email.

Yes! We have periodic sales of certain groups of items, and we also offer promotional discounts from time to time. The best way to learn about any sales or discounts is to sign up for our email list.

We also offer payment plans via Shop Pay, which you'll see as an option when you check out.

Due to the value of our luxury items, in an attempt to minimize attention, all orders will be securely packaged in a discreet box with no branding.

Yes, we ship all over the world. Shipping costs, taxes, duties, and applicable fees will apply, and will be added at checkout.

It depends on where you are. Our company is based in the US, so orders processed via ground shipping within the US will typically take 5-10 business days to arrive. Overseas deliveries can take longer, anywhere from 7-16 days (and potentially longer).

If you're in a hurry to get your item delivered by a particular date, before you make your purchase, please contact us and we'll let you know if we can get it to you in time. We'll do everything in our power to help you get your special item!

Yes. Shop Pay offers payment installment plans, and will be offered to you during checkout.

Yes. We accept all three payment options (in addition to debit/credit cards), and they will be offered to you as a payment option during checkout.

Currently no we do not. We may expand into bank transfers in the future, and if we do, we will notify our users via email.

To protect our consignors, all of our sales are 100% final, unless we fail to disclose a significant defect prior to purchase. So we encourage you to read and inspect your desired item's description, condition, condition notes, and all photos carefully prior to making a purchase.

If you have any questions about a particular item you're considering buying, please Contact Us, and we'll be happy to assist you.